Plain-language summary
- We collect account, workspace, monitoring, billing, and support data needed to run saysOK.
- Paddle processes payment and invoice data as a payment subprocessor and merchant of record.
- We use infrastructure and communications subprocessors to host, observe, and send the service.
- We do not sell personal information.
- Workspace owners can request export or deletion through the GDPR request APIs.
Full text
Privacy Policy
This Privacy Policy is template launch copy for saysOK and requires external legal review before production use.
Legal review status: requires approval by qualified counsel before production publishing. This template is not final legal advice.
Data We Process
We process account profile data, workspace membership data, monitor configuration, incident records, alert delivery records, status-page subscriber records, audit logs, support messages, and operational telemetry needed to run saysOK.
Payments
Paddle is a subprocessor and merchant of record for paid-plan payment processing. Paddle may process checkout, invoice, billing-contact, refund, dispute, and tax-related information under Paddle's own legal terms and privacy notices.
Cookies and Analytics
Necessary cookies support sign-in, security, workspace selection, and consent preferences. Analytics cookies are optional and only load after consent where required.
Sharing
We share data with subprocessors only as needed to provide, secure, monitor, support, and bill for the service. We do not sell personal information.
Your Rights
Workspace owners can request data export or deletion through saysOK's GDPR request APIs. End users of customer status pages may contact the relevant workspace owner or saysOK support for routing.
Contact
Privacy questions can be sent to privacy@saysok.com.